Furniture items are one of the single most expensive pieces of items that you can invest in. Whether you are looking to buy furniture for your residential or commercial use, it is important to check one thing before you finalize the purchase: the warranty. In this article, you will learn why it’s important to check the warranty and a few things you need to know when buying furniture of your own.
What You Should Know About Furniture Warranties
A single piece of furniture can be quite expensive to buy. It is an important investment so you need to take the time when choosing which one to buy to make it worth the investment. But if you are looking to get the best value for your money, one of the things you need to look at is the warranty. Furniture that comes with warranty will give you more confidence to buy it because your purchase is protected. But how is this so? And what type of protection can you get from a warranty?
There are certain rules and regulations that is put in place to offer protection to consumers when buying in the market. A warranty is one of them. This will give you added assurance about the quality of the product you get.
By definition, a warranty is a written guarantee of the product’s integrity. It is the manufacturer’s responsibility to handle the repair and replacement of any parts or components that are proven defective, even after the furniture has been officially purchased. But not all warranties are made equal. You need to do your research to ensure that you have adequate amount of protection for your purchase. In fact, you need to examine the warranty just as you would examine the piece of furniture you wish to buy.
A warranty is important because it gives you peace of mind about your purchase. You likely spent a good deal of money on buying a piece of furniture, such as dining chairs for example. You want to make that money worth it by choosing an item that will prove its value. A warranty provides a list of conditions that would qualify for the repair or replacement of an item (or its parts) in the event of damage or any faults following the completion of purchase.
Since the burden of repairing or replacing the item falls on the seller, a warranty serves as their assurance that the item you just purchased is of good quality. Otherwise, they will shoulder the cost of repairing or replacing the faulty item. It is also an assurance that the item will measure up to your expectations or live up to the promise of quality and performance.
There are certain aspects about the warranty that you need to know, however. You cannot just walk up to the seller and have an item repaired or replaced upon your wishes. It must meet the pre-agreed conditions, such as that the furniture was subjected to normal use (such as no activity that would increase the likelihood of it getting damaged) and with proper maintenance. Therefore, if you are at fault for the damage of the item, then the seller will not be held liable to repair and replace it.
There are also different specifications on how the seller would define as “normal use”. For example, a piece of furniture is designed for residential use. When you use it commercially and it sustains damage, then your warranty may be void as it fails to meet the warranty specifications.
A seller will have a warranty on their furniture pieces but the type of warranty given can be one of two categories: limited versus full. It pays to know the difference so you know how much protection you can get. When the furniture you buy is under full warranty, it means that the seller is responsible for the repair or replacement of the item within the duration of its warranty period (mostly within a year following its purchase but it could be longer). They only require you present the proof of purchase or any evidence that the damage was not inflicted by the buyer.
With a limited warranty, you don’t get the same level of guarantee for your purchase. It won’t offer replacement of an item; instead, the warranty only provides repair services or specific components or parts. Make sure to evaluate the warranty because you might be in for an expensive surprise if you find that the product you purchased is under limited warranty.
When buying furniture, especially online, it is always good to ask a few important questions. This will help give you an idea as to the extent of the warranty coverage you get:
Warranty of Our Dining Chairs
At Maka Furniture, we want to give our customers optimum value for money when you buy our dining chairs – our top product in the website. Therefore, every purchase of our dining chairs come with a guarantee in the form of a warranty.
Our dining chairs come with a warranty period of up to 2 years under normal use. Most manufacturers of dining chairs and furniture only have a warranty period of up to 12 months. This is a showcase of our confidence in terms of quality and performance of our furniture items.
Quality Assurance with Dining Chairs
Quality is important to us and we know it is the same for our customers, too. We want to show our commitment to providing quality dining chairs by choosing our materials and following strict manufacturing process that ensure quality results. This is why we have an extended warranty period on all of our dining chairs because we are confident that we can exceed our customers’ expectations.
All of our dining chairs undergo strict quality assurance processing so that you won’t have to worry about faulty or defective items. In fact, we have received numerous certifications to showcase the quality of our furniture manufacturing process.
The first and most important certification that we have is the BSCI certificate. This certificate was handed out by the Business Social Compliance Initiative since 2004. It is done in coordination with top players in the retail and manufacturing industry in Europe and various parts of the world. The BSCI certificate is given on the basis of labor standards. This type of certification is given after requesting an audit to reflect the working conditions for a given company.
We are also holders of the BV certificate, which is designated by the Bureau Veritas and is one of the world’s leading certification bodies. When you have this certificate, it is proof that your materials and equipment complies with the requirements specified for the design and manufacture of the product. Therefore, it is an assurance to our customers that our products are not only good quality in terms of concept but also in terms of actual product.
Another proof of our quality assurance to customers is the EN 12520 certification. It is a testing standard that reflects on the strength, durability, and safety of our furniture items, particularly our dining chairs. It exemplifies that the products that we have has satisfied the minimum requirements set by the European Standard. This is applicable for all types of domestic seating suited for adult use. In particular, we have this certification on our metal wire chairs for dining.
We also have the EN 581 certificate for our plastic dining chairs. This particular certification is performed on furniture for outdoor use, such as outdoor chairs or tables for camping. This certification proves that we have complied with the minimum standards of quality for outdoor seating such as our plastic chairs.
Insight to the Manufacturing Process
Our dining chairs and other similar products have undergone several testing and quality assurance tests to ensure its quality and performance. That is why we take pride in the fact that we have earned the certifications mentioned above as a guarantee of quality.
However, it does not end there. We offer dining chairs guarantee not just in terms of our warranty coverage so you can be confident with your purchase. We also take into account to choose quality when it comes to our manufacturing process. We want to give you insight into our manufacturing process so you can be confident with the quality of our products.
It starts with the materials that we use for making our dining chairs. Our company is focused on sustainability. That is why we only use recycled materials for making our dining chairs and other furniture pieces. By choosing recycled materials, we contribute to the global efforts at preserving the environment and its resources. At Maka Furniture, we work with eco-friendly local suppliers for our plastic and metal materials. We have experienced craftsmen as part of our team and they are skilled when it comes to evaluating the materials that we have to ensure they pass the standardization tests. This is an important step before we even begin with the manufacturing process.
Aside from choosing the best recycled materials, we use state-of-the-art equipment with the help of skilled manufacturers to achieve quality designs. All parts are welded to achieve an ultra-smooth finish. Our craftsmen rely on industrial polishing tools to make any metal surfaces look polished. The polished finish is important not just in terms of achieving a beautiful aesthetic design but is also crucial in maintaining its quality.
Speaking of quality, we also use quality coating on all our dining chairs and furniture, especially with metal ones. After the polishing, we apply the final coat of paint onto the table or chair. This is the final step in the manufacturing process. The paint gives an added layer of protection to the furniture item so it won’t easily corrode or get damaged from exposure to environmental factors. At the same time, this step helps to give a unique look for our chairs and tables.
We do maintain a strict procedure for internal testing on our manufactured chairs and tables. This is to assure the quality of products that we produce in the market. However, we also subject the products under third-party quality testing to ensure unbiased assessment of our product’s quality. Our finished furniture is subject to rigorous third-party testing. This is done to evaluate the quality and stability of each product. We can provide a copy of the comprehensive quality test report upon the request of each client. Aside from the European testing standard certifications mentioned above, we also subject our products under lead-free testing, phthalate content testing, and strength, durability, and safety test.
Our commitment to quality with our manufacturing process and delivering quality furniture does not end there. We also give attention and care when packaging our furniture to be delivered to you, our customers. We will perform a final round of check on the product to ensure that no defects are overlooked. If everything is all good, we will proceed with packaging them to be sent out to the clients. We employ protective packaging so that no damage is incurred on the items during transit.
All of these are steps we take to give you the best value for your money. Whether you are looking for a commercial or residential dining chair, you can be assured that we will give you your money’s worth. Our quality assurance and manufacturing processes are designed to exceed your expectations of quality.
Hence, we give you up to 2 years of warranty on your furniture pieces that you buy because we know that they are strong, durable, and safe to use. We want to save you time and effort from having to deal with repair and replacement after purchase. While we do have the warranty for added assurance, we are committed to making sure you won’t have to use your warranty with us.
If you have any questions about the dining chairs warranty, feel free to get in touch with us. We would be happy to give you more information.
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